The price comes last on purpose: what you get matters more than what it costs. Here it is.
Membership prices, upfront options, under-18 prices and minimum commitment
| Level | Monthly | Paid upfront | Under 18 | Minimum | Places |
|---|
| Essentials | $79 | $853 a year | $65 a month | None | 25 |
|---|
| Performance | $449 | $1,212 for 3 months | $360 a month | 1 month | 10 |
|---|
| Integrated Performance | $949 | $2,562 for 3 months | $760 a month | 3 months, then month to month | 5 |
|---|
Prices in Australian dollars. Paying upfront saves about 10%. Under-18 pricing applies to players under 18 when they join, and does not stack with member rates. Assume the membership fee is not claimable on private health; separate in-person appointments are. Cancelling, pausing and changing level: see the rules below.
The fine print
Memberships do not replace hands-on physiotherapy. In-person treatment is separate, at a member rate.
Member rates for in-person services
Performance and Integrated Performance members receive 20% off in-person appointments and assessments (initial, review and extended consultations, Sports Injury Screening and the Return to Performance Assessment) while their membership is active. Essentials members receive 20% off telehealth injury triage, Sports Injury Screening and Return to Performance Assessment. There is no routine in-person treatment discount at Essentials.
Member rates apply to appointments booked and attended while your membership is active. In-person appointments are at Bridge Road Physiotherapy, 507 Bridge Road, Richmond. Member rates do not combine with junior pricing or any other offer. The standard fees are on Appointments and fees.
Under 18?
Essentials is $79 a month, or $65 a month for players under 18. Performance and Integrated Performance have under-18 prices too, in What it costs.
Junior pricing applies to players under 18 when they join. A parent or guardian completes onboarding and gives consent. Junior pricing does not stack with treatment discounts. Separate treatment receives the standard member discount only.
Commitment, cancelling and pauses
Membership commitment, cancellation and pause rules
| Rule | Essentials | Performance | Integrated Performance |
|---|
| Places | 25 members | 10 members | 5 members |
|---|
| Minimum commitment | None | 1 month | 3 months, then month to month |
|---|
| Cancelling | Any time before your next billing date | Any time before your next billing date, after the first month | 30 days' notice after the initial 3 months |
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| Upgrading | Any time | Any time | Not applicable |
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| Downgrading | Not applicable | At the end of the billing period | At the end of the billing period |
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| Pausing | Flexible, with notice | Flexible, with notice | Flexible, with notice |
|---|
Pause with notice. Your place is held for pauses of up to 4 weeks. Longer pauses do not guarantee a place if that level is full when you return.
Reasonable use
Integrated Performance includes high-access telehealth and messaging. Performance includes telehealth follow-up for clinically relevant issues that come up between scheduled reviews. Messages get a reply within the target for your level: 72 hours at Performance, 24 hours at Integrated Performance, seven days a week.
Neither level includes:
- Emergency medical care
- Guaranteed same-day appointments
- Live 24/7 communication or continuous messaging
- Unlimited in-person treatment
- Match-day or tournament attendance
- Travel
- Imaging, specialist or other external medical fees
Not an emergency service
Membership is not an emergency medical service. For a serious injury, severe or worsening pain, numbness or weakness, a head knock with any worrying signs, or chest pain, call 000 or go to an emergency department. Do not wait for a message reply.
